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With the recent transfer of two of our customers to the cloud, we have achieved 100% migration to web servers. This is another step forward which, together with other ongoing developments, brings us closer to a brand new version of the ticketing system.
As a reminder, here are some of the benefits of cloud infrastructure:
- Faster ticketing updates;
- Greater autonomy from your IT providers;
- Increased system security and compliance with Law 25;
- More accessible version (PC, MAC, browser or app);
- Addition of the latest and upcoming features.
Speaking of the latest features deployed, have you started to familiarise yourself with our new report classification? Have you browsed our graphical reports? If not, and you need a hand to take full advantage of the power of our reports, contact us now.
As summer is synonymous with vacations, our publication schedule will be slightly adjusted accordingly with one publication in July and August. We will resume our normal schedule in September when we return from vacation.
In the meantime, we continue to work hard to bring you our latest news and we remain available throughout the summer to discuss your upcoming projects and to support you.
Thanks and talk to you soon,
Jonathan Roy
Customer Experience Manager
