Blog

Customer segmentation consists of dividing an organization's database into groups of customers who share similarities and whose behavior presents an opportunity or a sign of decline. The aim of this segmentation is to tailor our strategies to treat each customer in such a way as to maximize their value to the organization.

In our industry, data is crucial to guide our decisions, develop our strategies, measure and compare our performance, identify trends, make projections... For this reason, we always collect as much data as possible. This raw data speaks to you, but producing specific reports from it is much more evocative.