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The revised and improved event card
Several months ago, in fact at the same time as the first iteration of the memo module, we tested a first version of the event card with a few venues. Reception was mitigated, with some fearing a loss of autonomy in the creation of their performances.
So we went back to the drawing board and reviewed the whole process of creating an event card to arrive at the version I'm presenting to you today. But first, I hear your question:
"What's the point?"
This new way of doing things gives you greater flexibility in the presentation of your shows, while enabling you to offer better cross-selling propositions to your customers.
Now how does it work?
We have a video capsule for this purpose, which you can access via the following link: Watch the training video. That said, here's a brief summary of how the tool works.
When creating a show, a pop-up window will first prompt you to check whether the event file for this show exists. If it does, you will have the option of :
- Choose a file already created by another distributor and save time OR
- Create your own version of the show description
Don't worry! At any time, you can change your mind and move from one option to the other.
In the background, Ovation retrieves information to refine the show proposals offered to your customers. Our goal is to offer the right shows to the right people, thus selling more tickets and improving the experience for everyone.
We'll be in touch shortly to discuss this with your team.
Thanks and talk to you soon,
Jonathan Roy
Customer Experience Manager
