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The categorisation of shows is a particularly important element. Not only is it used to search for a show on the web, but it is also used at various levels in the platform to feed artificial intelligence and show suggestions.

Selon nous, il est temps d’actualiser les catégories de spectacles afin de mieux refléter

As mentioned in the previous newsletter, I'm coming back to you today to ask your opinion on an important subject. We'd like to organize another focus group, as we did for the reports. This time, it's to discuss event creation.

A few months ago we began reworking the reports with our observations and your valuable comments. The primary objective was to make the use of the data simpler for all users.

C’est un autre gros chantier que nous avons décidé de découper en plusieurs étapes afin de le rendre

Here's a look back at recent discussions on the subject of reports. Thank you to those who attended one of the meetings and shared their experiences. Your feedback is important to us, and we'll be using this information to define how reporting will work in the ticketing system we're developing?

At Ovation, we're constantly looking for ways to make your job easier. Knowing that you often have to recruit and train staff, we offer you a new environment that will be very useful to you.

C’est dans cette optique que nous vous offrons la billetterie que vous connaissez, mais en version destinée à la formation

Nous sommes très heureux de savoir que vous êtes nombreux à exploiter notre module de fidélisation. C’est un élément distinctif de notre solution, et un incontournable pour vous qui misez sur la fidélité de vos clients. Il vous permet de déployer et de bien gérer votre programme de reconnaissance à la hauteur de vos meilleurs

As announced earlier this summer, our corporate website has undergone a complete facelift. Improved, redesigned, more attractive and more modern, it showcases the full scope and strength of our solution.

Mais saviez-vous qu’il y a aussi une section privée? C’est un espace dédié à vous, diffuseurs et utilisateurs de

Nous avons observé que le message de confirmation associé à l’achat d’une carte de membre créait parfois de la confusion au moment de la liaison entre la nouvelle carte et le compte Web du client. En effet, le contenu de ce courriel était approprié que pour les cartes de membre ayant été achetées au guichet

Your performance is important to us, and we're always interested in hearing your comments. A few promoters have mentioned to us that, although the confirmation e-mail following a purchase reaches the recipient, some of their customers do not receive the second e-mail containing the tickets associated with that purchase.