{"id":4452,"date":"2023-07-25T11:10:00","date_gmt":"2023-07-25T16:10:00","guid":{"rendered":"https:\/\/groupe.ovation.ca\/?p=4452"},"modified":"2023-07-26T09:06:35","modified_gmt":"2023-07-26T14:06:35","slug":"unite-and-simplify","status":"publish","type":"post","link":"https:\/\/groupe.ovation.ca\/en\/unir-et-simplifier\/","title":{"rendered":"Unite and simplify"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"4452\" class=\"elementor elementor-4452\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b9b6e27 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b9b6e27\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-65d6782d\" data-id=\"65d6782d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-30cf7559 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"30cf7559\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3660ddce\" data-id=\"3660ddce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17d5d734 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"17d5d734\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"400\" height=\"600\" src=\"https:\/\/groupe.ovation.ca\/wp-content\/uploads\/2023\/07\/Simplifiier-Vert.png\" class=\"attachment-large size-large wp-image-4456\" alt=\"\" srcset=\"https:\/\/groupe.ovation.ca\/wp-content\/uploads\/2023\/07\/Simplifiier-Vert.png 400w, https:\/\/groupe.ovation.ca\/wp-content\/uploads\/2023\/07\/Simplifiier-Vert-200x300.png 200w, https:\/\/groupe.ovation.ca\/wp-content\/uploads\/2023\/07\/Simplifiier-Vert-8x12.png 8w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef1025e elementor-widget elementor-widget-text-editor\" data-id=\"ef1025e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>* This article has been translated with a translation tool.\u00a0<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d83862e elementor-widget elementor-widget-text-editor\" data-id=\"d83862e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We observed that the confirmation message associated with the purchase of a membership card sometimes created confusion when linking the new card to the customer's web account.<\/p><p>In fact, the content of this e-mail was only appropriate for membership cards purchased at the counter or by telephone. For all membership cards purchased online, our message was redundant and directed customers to an irrelevant action.<\/p><p>Without hesitation, we rectified the situation. This message has been clarified by stating that the linking of a membership card only applies if the card has not been purchased online. We believe that this new content, set out below, is more accurate for our customers.<\/p><p><span style=\"color: #0000ff;\"><em>\"If you have not purchased your membership card online, you must link it to a web account. To do so, click on the link below and follow the steps.\u00a0<span style=\"text-decoration: underline;\">Link your membership card to your web account<\/span>\u00a0\"<\/em><\/span><\/p><p>As such, we suggest that you use this text or similar content to guide customers who have joined your loyalty program using the membership card. This text has also been translated into English, and we can share it with you if required.<\/p><p>We welcome any comments you may have to help us optimize our solution. We're always open to improvement.<\/p><p>On your mark, get set, go!<\/p><p><b>The Ovation team<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-205277dd\" data-id=\"205277dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8011bf5 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"8011bf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"400\" height=\"600\" src=\"https:\/\/groupe.ovation.ca\/wp-content\/uploads\/2023\/07\/Simplifiier-Vert.png\" class=\"attachment-large size-large wp-image-4456\" alt=\"\" srcset=\"https:\/\/groupe.ovation.ca\/wp-content\/uploads\/2023\/07\/Simplifiier-Vert.png 400w, https:\/\/groupe.ovation.ca\/wp-content\/uploads\/2023\/07\/Simplifiier-Vert-200x300.png 200w, https:\/\/groupe.ovation.ca\/wp-content\/uploads\/2023\/07\/Simplifiier-Vert-8x12.png 8w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>We observed that the confirmation message associated with the purchase of a membership card sometimes created confusion when the new card was linked to the customer's web account. In fact, the content of this e-mail was only appropriate for membership cards purchased at the counter or by telephone. For all membership cards purchased online, our message was unnecessary and directed customers to an irrelevant action.<\/p>","protected":false},"author":1,"featured_media":4456,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10],"tags":[],"class_list":["post-4452","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-la-metamorphose"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Unir et simplifier | Ovation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/groupe.ovation.ca\/en\/unite-and-simplify\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unir et simplifier | Ovation\" \/>\n<meta property=\"og:description\" content=\"Nous avons observ\u00e9 que le message de confirmation associ\u00e9 \u00e0 l\u2019achat d\u2019une carte de membre cr\u00e9ait parfois de la confusion au moment de la liaison entre la nouvelle carte et le compte Web du client. 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