Blog

1. The metamorphosis

On the road to new reports

Here's a look back at recent discussions on the subject of reports. Thank you to those who attended one of the meetings and shared their experiences. Your feedback is important to us, and we'll be using this information to define how reporting will work in the ticketing system we're developing?

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1. The metamorphosis

A useful playground

At Ovation, we're constantly looking for ways to make your job easier. Knowing that you often have to recruit and train staff, we offer you a new environment that will be very useful to you.

With this in mind, we offer you the ticketing service you're familiar with, but in a version designed for training and practice. It's an environment conducive to learning and skills development. It allows users to familiarize themselves with the platform and carry out a series of exercises without fear of affecting your database or your results.

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1. The metamorphosis

By popular demand

We're delighted to hear that so many of you are using our loyalty module. It's a distinctive feature of our solution, and a must-have for those of you who rely on customer loyalty. It enables you to deploy and manage a recognition program that's tailored to your most valued customers, with the aim of turning them into true ambassadors for your brand.

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1. The metamorphosis

Become an expert

As announced earlier this summer, our corporate website has undergone a complete facelift. Improved, redesigned, more attractive and more modern, it showcases the full scope and strength of our solution.

But did you know that there's also a private space? It's a space dedicated to you, the broadcasters and users of our tools, accessible online and available 24/7. We publish videos on a variety of subjects that you can watch at your own pace. So you can perfect your mastery of our solution, or simply brush up on a particular aspect.

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1. The metamorphosis

Unite and simplify

We observed that the confirmation message associated with the purchase of a membership card sometimes created confusion when the new card was linked to the customer's web account. In fact, the content of this e-mail was only appropriate for membership cards purchased at the counter or by telephone. For all membership cards purchased online, our message was unnecessary and directed customers to an irrelevant action.

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1. The metamorphosis

Two in one

Your performance is important to us, and we're always interested in hearing your comments. A few promoters have mentioned to us that, although the confirmation e-mail following a purchase reaches the recipient, some of their customers do not receive the second e-mail containing the tickets associated with that purchase.

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1. The metamorphosis

Universal mode

Many of you have migrated to the new Memor K validation device for validating tickets. Compact, fast and ergonomic, this reliable terminal delivers impressive performance.

But did you know that it offers a distinctive advantage by being able to function in all circumstances? Of course, its normal use is on your local network.

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1. The metamorphosis

Drum roll

It is with great pleasure and pride that we unveil today our brand new website. The time had come to rethink and completely redesign our corporate website. Now better adapted to our clientele, its comprehensive content is up to date and more dynamic. The description of each module, including key functionalities, makes up a notable section of our place in cyberspace.

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1. The metamorphosis

Yellow bus

I'm not telling you anything new when I say that school classes can be a very interesting clientele for any presenter. Not only do they allow you to liven up your venue by presenting shows during the day, they're also an excellent way of developing tomorrow's clientele.

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